Privacy Policy

We collect the following categories of information:

• Account data — name, email address, and authentication identifiers when you sign up or log in.
• Content you submit — CVs, resumes, LinkedIn profiles, job descriptions, and any other text or files you provide to our AI tools.
• Usage data — pages visited, tools used, credits consumed, timestamps, and basic device information.
• Payment data — handled by our payment processor Paddle. We do not store full card numbers. bKash payments are currently under processing and coming soon.

• To provide and operate the Service and its AI tools.
• To process payments, manage subscriptions, and track credits.
• To improve performance, debug issues, and prevent abuse.
• To communicate with you about your account, billing, and product updates.
• To comply with legal obligations.

Content you submit to a tool is sent to our AI providers solely to generate the requested output. We do not use your submitted content to train third-party foundation models. Outputs and short usage records are retained in your account history so you can revisit them.

We share data only with:

• Service providers — hosting, database, email, analytics, and AI inference providers acting on our behalf.
• Payment processors — to charge and refund you.
• Authorities — when required by law or to protect our rights and users.

We do not sell your personal information.

We use strictly necessary cookies for authentication and session management. We may use lightweight analytics cookies to understand aggregate usage. You can control cookies through your browser settings.

We retain your account data for as long as your account is active. Tool outputs are kept in your history until you delete them or your account is closed. Billing records are retained as required by law.

We use industry-standard measures including encryption in transit, access controls, and rate limiting. No system is perfectly secure; you use the Service at your own risk.

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data, and to object to certain processing. Contact us to exercise these rights.

The Service is not directed to children under 13. We do not knowingly collect data from children.

We may update this policy from time to time. Material changes will be announced through the Service or by email. Continued use after changes constitutes acceptance.

For privacy questions, email hello@thinklance.com.